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Vision, mission and values


The community of South Australia is secure in the quality of service provided by their ambulance service.


To save lives, reduce suffering and enhance quality of life, through the provision of accessible and responsive quality patient care and transport.


We value our reputation and professional profile and these values influence the way our business is conducted and how our organisation is managed.

We do this with accountability, integrity and innovation. We value the passion, effectiveness and potential of our people, and their need to feel valued and respected.


We will achieve our goals through the expertise of our people, with effective leadership, the provision of exceptional service delivery and our commitment and partnership with the community.

As an integral part of the state's health system we are committed to ensuring the best possible health outcomes for our patients and our staff.

We will also ensure ambulance services evolve to meet the changing needs of the community and will do this through innovation and community engagement.

We will work in partnership with our health and emergency service colleagues, and other government agencies to ensure the best outcomes for all South Australians.

Vision 2015 poster Download (PDF, 690kb)
Creative Commons License

The content on this page is licensed under a Creative Commons Attribution 2.5 Australia Licence, unless indicated otherwise.
To attribute this material, cite SA Ambulance Service, 2017.