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Freedom of Information

SA Ambulance Service is subject to the Freedom of Information Act 1991 (South Australia) which provides for:

  • public access to official document and records and
  • the correction of public documents and records (in appropriate cases).

SA Ambulance Service is committed to the Act's principles:

  • to promote openness in government
  • to facilitate more effective participation by members of the public
  • ensure information concerning the operations of government is readily available to members of the public and Members of Parliament.

Read the SA Ambulance Service Freedom of Information Statement.

To make an application:

Before you make a request please note:

  • As per the Act, applications must be made in writing to the agency that holds the document. You may elect to do this by writing to us, or by completing our application form.
  • Your request must specify that it is being made under the Act (the SA Ambulance Service application form will suffice).
  • The request must be accompanied by the application fee (some applicants are eligible for a fee waiver - please refer to the application form).
  • You must provide enough information to allow us to locate your document/s.
  • Specify an address in Australia where the documents are to be sent.

The SA Ambulance Service Freedom of Information application form.

Personal records:

If you are applying for documents that relate to your personal affairs, you may be asked to provide proof of your identiy.

If you are applying for records or documents that relate to the personal affairs of a third party, you will need to provide an authority for the release of their personal information.


As well as the application fee, fees may also apply for processing your application (if you are not entitled to a waiver). A list of this costs is outlined in the application form.

Public FOIs requested in the last 12 months:

In accordance with the Department for Premier and Cabinet Circular PC045, SA Ambulance Service makes copies of previous, non-personal determinations available. If you would like a copy of a determination, please contact our office.


Determined: 30/10/2020

Reports, products, briefings and/or outcomes of Bentleys SA Audit Partnership to “undertake an internal audit of strategic asset management at SA Ambulance Service”, as referenced in the DHW Annual report. 01/07/2018 – 01/09/2019.


Determined: 04/11/2020

SLS Reports relating to the Priority Care Centres provided to SAAS by LHNs or submitted by SAAS employees and/or other health staff. All safety concerns documented to SAAS relating to Priority Care Centres. All SAAS Clinical Hub Priority Care Centre Reports monthly cost to the Department/SAAS to maintain Priority Care Centres.


Determined: 11/01/2021

Transcript of SA Ambulance Service Staff Engagement Forum held on 24 February 2020


Determined: 12/05/2021

Statistical table of SA Ambulance Service frontline staff broken down by position, region, station FTE, and annual budget for each FTE (including salary and associated on-costs, training etc.) In the event that one single table does not exist, other documents providing the details listed above.


Determined: 14/05/2021

The SA Ambulance Service State Duty Manager Shift Logs between Friday 12th February 2021 to Wednesday 17th February 2021.


Determined: 17/05/2021

The SA Ambulance Service State Duty Manager Shift Logs between 1 June 2020 – 1 September 2020 on days that Opstat (Operational Status) ‘Red’ and ‘Amber’ were declared.


Determined: 02/11/21

A statistical table with data on the ‘Lost Hours due to Transfer of Care (TOC)’, total hours for each month from January 2016 to April 2021.

Contact us:

Freedom of Information Officer
SA Ambulance Service
GPO Box 3

Phone (08) 8274 0305

Fax (08) 8271 4844


Creative Commons License

The content on this page is licensed under a Creative Commons Attribution 2.5 Australia Licence, unless indicated otherwise.
To attribute this material, cite SA Ambulance Service, 2021.