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Contact Us

For general enquiries and ambulance service information:

Phone    1300 13 62 72

If you are calling about the St John Christmas Home and Lifestyle Lottery, please contact St John Ambulance. SAAS does not coordinate this activity.

For enquiries or feedback on SA Ambulance Service, email or write to us at our postal address.

For road closure notifications, email

For Freedom of Information requests, call 8274 0305email

For Inter-government information requests, call 8274 0347 or email

For Community requests, email or visit the Community Requests page.

The Customer Service Centre is open Monday to Friday, 8.30 am to 5.00 pm (closed on all public holidays).

SA Ambulance Service produces a range of clinical guidelines for its staff. For more information or to request copies of specific guidelines, please contact us at

At SA Ambulance Service we are constantly striving to provide the best service possible to meet the needs of the community.  We currently respond to over 250,000 emergency calls each year and we recognise there are always opportunities to enhance the services we provide.

We also believe that the best people to talk to are those who have used our service.  This person may be you or someone close to you, and we would like to hear about your (or their) SA Ambulance Service experience.

If you would like to share your experience with us, you can take our survey This survey should only take 5-10 minutes to complete.

Head office

SA Ambulance Service
205 Greenhill Road
South Australia 5063

P:         1300 13 62 72
             08 8274 0600 (for interstate or international callers)

F:         (08) 8271 4844


Postal address

SA Ambulance Service
GPO Box 3
South Australia 5001

Useful links

Other ambulance services

Donate today!

Your generous donation to SA Ambulance Service will assist us in many ways - from buying specialised equipment to broadening our training programs. Every bit counts when it comes to providing the best ambulance service in the country. Please donate today:

  • Contact the Customer Service Centre - 1300 13 62 72
  • Cheque or money order - SA Ambulance Service, GPO Box 3, Adelaide SA 5001
  • Visit head office - 205 Greenhill Road, Eastwood SA 5063


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The content on this page is licensed under a Creative Commons Attribution 2.5 Australia Licence, unless indicated otherwise.
To attribute this material, cite SA Ambulance Service, 2021.